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About Us

Copyright 2003 web site maintained by www.popsmusic.com
Mission

Purchasing

Shipping

Returns

Locations
OUR MISSION

We truly believe it is our mission to help people discover the ease and benefits of being able to make music while providing the most effective resources to do so.

PURCHASING

Absolute lowest prices. It is our policy to guaranty the lowest price, period! Since it is possible that at some moment in time another dealer might have a sale price lower than ours, we promise to refund any excess amount within 30 days of your purchase.
Arizona residents will be charged sales tax.
Items are subject to availability, price, and/or model difference.

Quality assurance
We want you to be totally satisfied with us and the quality of our products. We will always meet or exceed manufacturer warrantees. And, we add our own 30-day money-back guaranty*.

Best Overall Value
Value is a combination of Price, Quality and Service. As you continue to browse through our website I hope you will understand that we are sincere and worthy of your patronage.

Exceptional service
We truly believe you will enjoy the personal attention you receive from QChords.com and Pop's Music. Service is something that must be experienced, not just talked about. Please call us at any time during your purchase and we will help you as best we can! If you would like to read what some of our customers have said, click here, Customer Comments.

If you have questions regarding purchasing, please call us at 1-800-755-2009 or 480-380-1196 in Arizona.

SHIPPING

It is our policy to offer Free shipping within the Continental United States for all orders over $100.
If your order is less than $100.00 you will only be charged a small percentage fee of your order total.

We ship orders by one of the following:
UPS Ground.
UPS 3 Day Select
UPS 2 Day
UPS Overnight
FedEx Ground
FedEx Express
USPS Priority Mail
USPS First Class Mail
USPS Parcel Post
Other shipping methods by request.

Most items are in stock and will ship the next business day and take about 7 to 10 days for shipping. Items that are not in stock will take an extra 4 to 6 days depending on availability of items by manufacturer and distributors. A partcial shipment may be shipped when it deems prudent and effective to do so. Some items may be drop-shipped directly from the manufacturer. If you have questions or concerns about the availability of an item, please call 1-800-755-2009 or 480-380-1196.

All International orders, please email us for a price quote before ordering online. Remember, you will be responsible for paying any duties, taxes, customes fees and any other related fees related to excepting your purchase into your country.
Email for shipping quote: sales@popsmusic.com

If you have questions regarding shipping, please call us at 1-800-755-2009 or 480-380-1196 in Arizona.

RETURNS
*Returns, Refunds or Exchanges

If you should need to return, refund or exchange an item, Please call Pop's Music first.
1-800-755-2009 or 480-380-1196 in Arizona

There may be a return fee depending on the purchase date and or amount of your purchased item. Refunds are minus any actual listing fees from eBay or other businesses, shipping expenses, and processing fees from credit vendors, banking lenders, or paypal services. Refunds will be paid back in the form payment was originally made for the products or by check at Pop's Music's discretion.

When returning an item, please include the following with original packaging and paperwork:

Your First and Last Name
Your Complete Address
Your Phone Number
Your Email address
The method of payment used (Example: PayPal)
A Reason for Return

Mail To:

QCHORDS.com
c/o Pop's Music
P.O. Box 9186
Mesa, Arizona 85214


If you have questions regarding returns, please call us at 1-800-755-2009 or 480-380-1196 in Arizona.

OUR RETAIL LOCATION


Mesa Market Place
Space A-100
Friday/Saturday/Sunday
(baseline road and signal butte road, NW corner)


For more information or for help call:

1-800-755-2009

in Arizona call:

480-380-1196

Also, visit one of our other web sites:

www.popsmusic.com

www.qchordvideo.com